no, not in a poo bear kind of a way.
Nectar, those point type people/reward card loyalty bods, have sent me something entitling me to a treat.
Cue large list of treats.
i decide, even though i quite like the idea of golf lesson on them, that i'll ask for a back massage coz i'm a bit creaky.
voucher comes through - sorry we couldnt give you what you wanted. but here's something else you might like - free tour of a football stadium.
negative banking of customer there. it's a bit of a leap. Massage - sports massage - stadium tour?
so i've called to complain.
coz it's not really a treat if it bears no relation to what you actually wanted, now is it?
they will call back and i will keep you posted!